Privacy Policy
Effective Date: 1 August 2025
1. Introduction
Telopea Real Estate Partners ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://telopeacapital.com, contact us, or engage with our services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number.
- Usage Data: Pages visited, time spent on site, browser type, IP address.
- Communication Data: Information you provide when you contact us via forms, email, or other communication channels.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather usage statistics.
3. How We Use Your Information
We may use your personal information to:
- Respond to your enquiries or service requests
- Improve our website and services
- Conduct analytics and performance tracking
- Comply with legal obligations
We do not sell or rent your personal data to third parties.
4. Disclosure of Your Information
We may share your information with:
- Service providers who help us operate the website or conduct business (e.g., web hosting, analytics tools)
- Regulatory bodies or legal authorities, if required by law
- Professional advisors, such as lawyers or accountants, in the course of business
All third parties are required to handle your information in accordance with applicable privacy laws.
5. Cookies and Analytics
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyse traffic and improve site performance
You can control cookie preferences through your browser settings.
6. Data Storage and Security
We store your data securely using modern systems and safeguards to prevent unauthorized access, disclosure, or loss. While no system is 100% secure, we implement best practices to protect your information.
7. International Data Transfers
If we transfer your data outside Australia (e.g., to a cloud provider or service partner), we ensure that appropriate data protection measures are in place.
8. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Correct any inaccurate or outdated information
- Request deletion of your personal information (subject to legal exceptions)
- Opt-out of communications at any time
To exercise your rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
11. Contact Us
If you have questions or concerns about this policy or your data, please contact:
Privacy Officer
Telopea Real Estate Partners
Email: akerr@telopeacapital.com
Phone: +61 (0)408 521 553
Address: Level 6, 64 Clarence Street, Sydney NSW 2000 Australia